Ten Blunders That Might Sink Your Small Business
Starting and building a business is often described as a journey. Like all worthwhile journeys, it has its ups and downs. It’s inevitable that along
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Starting and building a business is often described as a journey. Like all worthwhile journeys, it has its ups and downs. It’s inevitable that along
Success in business is rooted in consistent, high quality service. The reason for this is that you won’t achieve customer satisfaction if you’re short on
For many, including myself, the results of recent high-profile elections and referendums has come as a shock. Results of the BREXIT vote, the US election
“The way you position yourself at the beginning of a relationship has profound impact on where you end up” – Ron Karr There is a
We all know that having satisfied customers is good for business. Satisfied customers are more likely to return, spend more and importantly provide referrals to
If You Can’t Measure It, You Can’t Manage It Yes, it’s a well-worn business cliché, but the thing about such statements is they only become
I am a passionate follower of many sports and as I watch the great teams square off against each other, I can’t help but notice
In a new business, the first flush of success is very exciting. When sales start to increase and opportunities begin to emerge on the horizon,
Why empowering your team is good for you We hear a lot nowadays about the importance of ‘empowering’ our employees, but how does a business
Success in business is rooted in consistent, high quality service. The reason for this is that you won’t achieve customer satisfaction if you’re short on
I believe in keeping things simple and straightforward. My mission is to continually provide my clients with valuable advice and support to allow them to grow sustainably their revenue, profits, customer satisfaction and staff morale.
I commit to respect the individual, act with integrity and strive for excellence in supporting myclients.
I do not work with individuals or organisations who do not reflect these principles.