In this Conquer Local podcast with George Leith, we discuss three key issues that The Wentworth Prospect, a book I co-authored with Jeff Clulow and John Smibert explores. In strategic B2B
Today, your prospective customer may be as much as 70% into the sales cycle before they with engage you, or your competitors. How you engage with them
Do you work with your prospects to understand their real needs and deliver them something that will address these needs – a solutions, not a
In the 1992 film, Glengarry Glen Ross, Alec Baldwin put the ‘A-B-C of Selling’ into folklore; ‘Always Be Closing’. In the movie, Blake (played by
In today’s B2B sales environment, more informed, connected buyers are driving a very worthwhile change to a more professional and principled, smart and mutually valuable
This is an unusual post from me as it relates specifically to a personal B2C experience, but one so good I had to share…and as
For many, including myself, the results of recent high-profile elections and referendums has come as a shock. Results of the BREXIT vote, the US election
Lacking a physical product, most service businesses fall into the pitfall of talking about themselves in their business messages and forgetting it’s the benefits delivered
Not all small business owners want their businesses for a lifetime. Many are keen to build value in a business and sell it off so
Success in business is rooted in consistent, high quality service. The reason for this is that you won’t achieve customer satisfaction if you’re short on
I believe in keeping things simple and straightforward. My mission is to continually provide my clients with valuable advice and support to allow them to grow sustainably their revenue, profits, customer satisfaction and staff morale.
I commit to respect the individual, act with integrity and strive for excellence in supporting myclients.
I do not work with individuals or organisations who do not reflect these principles.
